Reference

How payalgaming Handles Your Personal Information

This policy explains what data payalgaming collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our platform — and exactly how we protect it.

Account data protectedJazzCash & Easypaisa wallet privacyRaast payment data securedYour right to request deletionNo data sold to third parties
payalgaming How payalgaming Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we handle your information, want to request a copy of your data, or need to update details linked to your JazzCash or Easypaisa wallet, our support team is the right place to start. Reach out through any of the channels below and we will respond to privacy-related requests as a priority.

Team online

Email Support

Send your data request or privacy question to our support email. Include your registered account name so we can locate your records and respond without delay.

Live Chat

Open the chat window from any page in your account. For wallet-linked queries involving JazzCash or Easypaisa, have your registered mobile number ready to speed up verification.

Account Settings

Some data updates — like your contact number or linked Raast account — can be made directly inside account settings without needing to contact support at all.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures to your account data at every stage — from the moment you submit your details at registration through every deposit and withdrawal you make. Here is what that looks like in practice across the four areas that matter most to your privacy.

Data Encryption

Account information and payment data — including JazzCash and Raast transaction details — are encrypted in transit and at rest. We do not store card or wallet credentials in plain text at any point.

Cookie Use

We use cookies to keep your session active, remember your login on mobile, and measure how pages perform. You can manage cookie preferences through your browser settings at any time.

Retention Period

We keep your account data for as long as your account is active and for the period required by applicable law after closure. Once that period ends, personal data is deleted or anonymised.

Third-Party Access

Payment processors handling Easypaisa and Raast transfers receive only the data needed to complete your transaction. No marketing companies or unrelated data brokers receive your personal information.

Common Questions About Your Privacy on payalgaming

These are the privacy questions we get asked most often. If your question is not here, reach out through live chat or email and our support team will give you a direct answer.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa or Raast. Device and session data is also collected automatically to secure your account.

We store your wallet number only to route deposits and withdrawals. Your wallet PIN is never stored on our systems. Transaction records are kept as required by applicable law.

Yes. Send a request to our support email with your registered account name. We will compile and share the data we hold on you, subject to identity verification and local law requirements.

Contact support via email or live chat with a deletion request. We will process it once your account is closed and any legally required retention period under applicable local law has passed.

We share data only with payment processors — such as those handling Raast transfers — to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Go to account settings to update your registered mobile number or linked wallet. For Easypaisa or JazzCash wallet changes, identity verification may be required before the update is confirmed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.