What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa or Raast. We collect this to process your deposits and withdrawals, verify your identity, and keep your
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account secure. When you add a JazzCash or Easypaisa wallet, we store only what is needed to route your transaction; we do not retain your full mobile wallet PIN or password at any point. Device data such as your browser type, IP address and session timestamps
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are collected automatically to detect unusual activity on your account. We may also collect information you share when you contact our support team, so we can follow up on your query accurately. This data is held only for as long as it is needed for the
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purpose it was collected — or as required under applicable law in your jurisdiction. We do not sell your personal data to marketing companies or unrelated third parties. Where we share data with payment processors like those handling Raast transfers, it is only to complete the
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transaction you initiated. You have the right to ask what data we hold about you, request a correction, or ask us to delete your account information where local law allows.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.